Last updated: September 5, 2026

This Privacy Policy explains how GoneEssentials, operated by GONE AUTOMOBILES LLC (“GoneEssentials,” “we,” “us” or “our”), collects, uses and shares your personal information when you visit, use our services or make a purchase from https://goneessentials.com (the “Site”).

Information We Collect

Depending on how you interact with the Site, we may collect:

• Contact information, including your name, email address, phone number, billing address and shipping address.

• Order information, including purchased products, payment status, returns and refunds.

• Account information, if you create a customer account.

• Device and usage information, including your IP address, browser, device type, pages visited and interactions with the Site.

• Customer support communications and any information you provide when contacting us.

• Marketing preferences and interactions with promotional communications.

Payment information is processed by Shopify and the payment providers available at checkout. We do not directly store complete payment card details.

How We Use Your Information

We may use personal information to:

• Process payments, orders, deliveries, returns and refunds.

• Provide customer service and respond to enquiries.

• Operate, maintain and improve the Site.

• Detect fraud, misuse and security threats.

• Comply with legal, tax and regulatory obligations.

• Send marketing communications when permitted by law.

• Personalize advertising and measure marketing performance.

• Protect our rights, customers and business.

Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to operate the Site, remember preferences, understand Site activity, prevent fraud and measure advertising performance.

You can control cookies through your browser settings and any privacy controls displayed on the Site. Blocking certain cookies may affect Site functionality.

How We Share Information

We may share personal information with service providers that help us operate our business, including:

• Shopify, which hosts and operates our ecommerce platform.

• Payment processors and financial institutions.

• Shipping, fulfilment and logistics providers.

• Analytics, advertising and marketing providers.

• Customer support, fraud prevention and security providers.

• Professional advisers and government authorities when legally required.

We may also disclose information in connection with a merger, sale, restructuring or transfer of business assets.

Behavioral Advertising

We may work with advertising partners to display advertisements based on your interactions with the Site. Depending on your location, you may have the right to opt out of targeted advertising or certain sharing of personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and tax records, resolve disputes, enforce agreements and comply with legal obligations.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you.

• Request correction or deletion of your information.

• Receive a copy of certain information.

• Opt out of marketing communications.

• Restrict or object to certain processing.

• Opt out of targeted advertising or certain data sharing.

• Appeal a decision concerning a privacy request where applicable.

To submit a request, email contact@goneessentials.com. We may need to verify your identity before completing the request.

Children’s Privacy

The Site is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law. A parent or guardian who believes a child has provided personal information may contact us to request its deletion.

Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Third-Party Links

The Site may contain links to services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services or legal obligations. The revised version will be posted on this page with an updated date.

Contact Us

GoneEssentials is operated by GONE AUTOMOBILES LLC.

Email: contact@goneessentials.com
Phone: +1 (315) 716-0946
Address: 988 East 180th Street, 5H Bronx, NY 10460, United States
Support hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time