If you have questions about an order, product, delivery, return or refund, our customer support team is available to assist you.

Customer Support

Email: contact@goneessentials.com
Phone: +1 (315) 716-0946
Support hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time

We aim to respond to customer enquiries within 1 business day.

Business Information

Store name: GoneEssentials
Legal business name: GONE AUTOMOBILES LLC
Website: https://goneessentials.com
Business address: 988 East 180th Street, 5H Bronx, NY 10460, United States

Returns

Returns must be approved before products are mailed. To request a return, contact contact@goneessentials.com and include your order number and reason for the request.

Approved returns are sent to:

GoneEssentials

988 East 180th Street, 5H
Bronx, NY 10460
United States

Please do not mail a return without receiving authorization and return instructions from our support team.